RECOLIGHT PRIVACY POLICY

What this policy covers

The following explains our policy regarding the personal information we collect about you whilst:

• in contract with Recolight for WEEE compliance services,
• in contract with Recolight for recycling services,
• providing services to Recolight,
• visiting this website.

It explains how we use the information we collect

• to provide you with the information you require,
• and improve the service we can offer you.

Recolight is committed to protecting and respecting any personal data shared with us.

Policy changes

By registering to do business with Recolight and using the Recolight website you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

Your data

Information we collect

• In accordance with the Legitimate Interests basis for processing as defined in the GDPR, we collect your contact name, address, telephone numbers, inbound voice calls and email addresses

Why we collect this information

• To provide the WEEE compliance, collection and/or recycling services you have requested and that we deliver.
• To provide you with information in relation to those services.
• To comply with our legal obligations under WEEE and other waste legislation.

Who we might share this information with

• If you are a Member, we share this information with the Environment Agency.
• If you are a Collection Point, we share this information with our logistics suppliers to collect your waste.
• If you are a Supplier, we share this information with our Collection Points and with the Environment Agency.
• Our legal advisors where this may be required.

Recolight will not sell or rent your personally identifiable information to anyone.

What we do with your information

We store it securely in our web-based systems:

• Customer Relationship Management.
• RecoWeb – online booking for collections.
• BlackBox – reporting tool for Producer participants.
• On our office server.
• In our Email system.

How long we keep your information for

• Producer Members – we hold your information for the period of your membership.
• Collection Points – we hold your information for the period of your relationship with Recolight.
• Suppliers – we hold your information for the period of your contract.
• We also keep the information for the current Environment Agency Reporting year, and for a period of 6 Years thereafter for clarification of any potential dispute and compliance with applicable legislation.

Website privacy policy

On the “Contact Us ” page of the Recolight website we collect personal information from you when you complete the form. By opting in to receive more information on offers and promotions, you will be added to our active customer list. By being on the active customer list you may be contacted occasionally via the website or email for direct marketing purposes. The provision of personal information is entirely voluntary.

Use of Cookies

Whilst you are browsing this website, a cookie is stored on your computer in order that we can identify your session for measuring visitors to the website. Your web browser destroys this cookie after 20 minutes of inactivity, or when you close the web browser application. At no stage is any personal information stored in a cookie, or any information that would allow us to identify you as an individual.

External Links

This website may provide links to a number of external websites. Recolight is not responsible for the privacy practices or content of such websites.

Events and webinars

Where processing of your personal data is based on consent, you can withdraw that consent at any time.

We collect personal data, or personal information, which means any information about an individual from which that person can be identified.

This is information about you that you give us by filling in forms on our site or at our events or by corresponding with us by phone, email or otherwise. The information you give us may include your name, job title/function, organisation, email address and phone number.

We process your personal information to invite you to our events and update you on products and services.

With your request, at sign up for an event, we will share information with exhibitors, speakers and event sponsors in our and their legitimate interests of improving our businesses for the purposes set out above.

How you can access the information we hold

By submitting a Subject Access Request letter to the Data Protection Officer at Recolight. This must be submitted in writing to Recolight, Airport House, Purley Way, Croydon, CR0 0XZ or by email to [email protected]

OUR WEBSITE TERMS AND CONDITIONS

By using the the Recolight Website (referred to as Site), you agree to follow and be bound by the following terms and conditions concerning your use of the Site (“Terms of Use”) and our Privacy Policy. We may revise the Terms of Use and Privacy Policy at any time without notice to you.

Areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.

1. Use of  Website Information

You may download, view, copy and print documents and graphics incorporated in these documents (the “Documents”) from the Site subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, re-produce, publish, license, post, transmit or distribute any information from this Site in whole or in part without the express authorisation of Recolight.

2. Use of Forums and Public Communication

“Forum” means a discussion group, chat area, bulletin board, news group, letter to Recolight, its webmaster or employees, or e-mail function offered as part of the Site. You agree not to upload, email, post, publish or otherwise transmit through a Forum any content that: (a) is false or misleading; (b) is defamatory; (c) is harassing or invades another’s privacy, or promotes bigotry, racism, hatred or harm against any group or individual; (d) is obscene; (e) infringes another’s rights, including but not limited to intellectual property rights; (f) constitutes unsolicited bulk e-mail, “junk mail,” “spam” or chain letters; or (g) violates any applicable laws or regulations.

Forums shall be used in a non-commercial manner only. You shall not distribute or otherwise publish any content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of the Site to use or join or become members of any commercial online or offline service to other organisation. Except where expressly authorised by Recolight, you agree not to collect or store personal data about other users.

By uploading, emailing, posting, publishing or otherwise transmitting content to any Forum or submitting any content to Recolight, you automatically grant (or warrant that the owner of such rights has expressly granted) Recolight a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit and distribute such content on in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the content have been waived.

3. Passwords and Security

You are responsible for maintaining the confidentiality of any password(s) you are given to access the Site, and are fully responsible for all activities that occur under your password(s). You agree to notify Recolight immediately of any unauthorised use of your password(s).

Recolight is concerned about the security of personal information we have collected from you and has taken reasonable steps to prevent unauthorised access to that information.

4. Termination of Use

You agree that Recolight may, in its sole discretion, at any time terminate your access to the Site and any account(s) you may have in connection with the Site. Access to the Site may be monitored by Recolight.

5. Third Party Web Sites, Content, Products, and Service

The site may provide links to Web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that Recolight is not responsible for the availability of, and content provided on, third party Web sites. You should refer to the policies posted on other Web sites regarding privacy and other topics before you use them. You agree that Recolight is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that Recolight is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products and services. You agree that Recolight is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

6. Disclaimer

Except where expressly provided otherwise, the site, and all content, materials, information, software, products and services provided on the site, are provided on an “as is” and “as available” basis. Recolight expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Recolight makes no warranty that: (a) the site will meet your requirements; (b) the site will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the site or any services offered through the site will be accurate or reliable; or (d) the quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations.

Any content, materials or information downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Recolight shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, information.

Recolight reserve the right to make changes or updates to the site at any time without notice.

7. Limitation of Liability

In no event shall Recolight be liable for direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the site.

8. Indemnity

You agree to defend, indemnify and hold harmless Recolight, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site.

9. Privacy Policy

Recolight is concerned about your privacy and has developed a policy to address privacy concerns.

10. Law and Jurisdiction

By use of this website you agree to the application of the laws of England and to the exclusive jurisdiction of the English courts.

11. Copyright

All material on this website is the copyright of Recolight,  save from where permission has been sought by us from others. All rights are reserved and owned by Recolight or the material is included with the permission of the owner of the rights. Reproduction of this website in whole or in part, in any form or medium, without the express written permission of Recolight is prohibited. Use of this website is subject to our legal terms and conditions shown below. Should you believe there has been a breach of these terms and conditions, please contact us.

12. Liability

We always aim to ensure that the information on this site is accurate and complete. However, we do not accept any liability arising from any inaccuracy or omission in the information provided and we advise you to verify the accuracy of any information and take appropriate professional advice before relying on it. If you believe any of the information to be inaccurate please contact us at [email protected] or in urgent situation call 020

ACCESSIBILITY